Help, I cant retrieve my password

[BigJohnny2]

Here and on another site(dead, old) that I own because I changed email address since then, and cant get the password reset email sent to me.

I cant login here, because i cant remember my password, and the email in the database, isn't the one i currently use.

same problem with my old board, how would I get my password back from that?

[Marco van Herwaarden]

What is the domain of the old email account?

[BigJohnny2]

the domain is mnsi.net

I managed to get logged into my old site, I had to play with the database :)

My current email address is the one i used to create this account, which can be deleted once my old account is restored.
I also used the same nickname, minus the 2.

Another quick question while im here, My vbulletin license expired almost a year ago, Does that nullify my account info at vb.com? I tried to login in there, but my password was wrong again, and I have the same problem there as well, new email address so i cant retrieve my password.

anyway I was hoping to be able to login to vb.com and check up on my info there, and update it, but can i with no license currently? Is it possible to upgrade my (expired)leased license to an owned?

[Marco van Herwaarden]

New email set on your old account.

Forum accounts on vBulletin.com are not closed or deleted when a license runs out.

To fix your vB.com account, it is the quickest if you open a support ticket.

[BigJohnny]

Awesome thanks dude.

And the forum accounts dont run out, but what about the accounts to the members area.... obviously I wouldnt be allowed there, but when I go here http://members.vbulletin.com/lostpw.php?do=lostpassword I cant retrieve my password for the same reason..... bad email address.

Where would i open a support ticket for them?

[Marco van Herwaarden]

Just sent an email to support@vbulletin.com or sales@vbulletin.com.

[BigJohnny]

oh... see i specifically avoided the sales email address lol .... i figured they arent the people for support...

Thanks man

[Marco van Herwaarden]

Actually the same people will reply to either mail address.