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Attachment upload problem
by diysmps
24 Jul 2020 00:23

Hello

Moved from VPS plan to another VPS plan, no changes on server resources etc..

Only admin can upload attachments, registered users cannot upload attachments or insert an image.

I made no changes, except moving the contents from the server to another

Any Idea?

snakes1100 24 Jul 2020 10:13

What is the error or message the users receive when trying to upload an attachment?

diysmps 24 Jul 2020 14:12

Quote:

Originally Posted by snakes1100 (Post 2603575)
What is the error or message the users receive when trying to upload an attachment?


No error message at all, it's just that nothing happens.

Admin account can upload without any problems, but registred users when try to upload nothing happens at all.

This is very strange

Dave 24 Jul 2020 16:13

Using the upload test function in the admincp works?

Sounds like maybe there's a folder permission issue? Might want to set the chmod and chown permissions again. Generally the settings of the old server don't match the one on the new server.

diysmps 25 Jul 2020 00:02

Quote:

Originally Posted by Dave (Post 2603585)
Using the upload test function in the admincp works?

Sounds like maybe there's a folder permission issue? Might want to set the chmod and chown permissions again. Generally the settings of the old server don't match the one on the new server.

Yes it works perfectly without any issues

snakes1100 25 Jul 2020 14:18

You'll need to check your servers error log.

diysmps 26 Jul 2020 00:31

Where to look exacttly?

I am using webmin

could you please tell me how to find out?

snakes1100 26 Jul 2020 13:24

I havent used webmin or virtualmin in years, but log into virtualmin & there should be a link on the left menu for logs.

Id ssh in tho & view them live with tail, that way yo ucan do a live upload test with a test user

The issue could need more than just those logs checked for what the real issue is.

diysmps 25 Oct 2020 20:13

Anyone to help?


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