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Hello
by posterize
11 Aug 2013 11:23

hi i have a problem.

I run a forum, and all of my members got deleted. so i tought that if i update to VB 4.2 i would get them back.
it didnt happen.
can i have some help plz?

snakes1100 11 Aug 2013 12:00

You would need to post some more info, like what happened to the site/server before your attempted the upgrade, which you shouldnt have done?

Did you verify the users arent in the "user" table in the database via phpmyadmin?

If they arent in the table while viewing the database, then you have but one option, to restore your site from a backup before the issue happened.

posterize 11 Aug 2013 12:11

i have all the backup files of ftp and VBxml. how do i use them?
and thanks for the help.

snakes1100 11 Aug 2013 12:14

Sorry, but you need a file ending in .sql, which would be a dump / backup of your database, the php / xml files are of no help to you.

borbole 11 Aug 2013 12:35

Quote:

Originally Posted by posterize (Post 2438294)
hi i have a problem.

I run a forum, and all of my members got deleted. so i tought that if i update to VB 4.2 i would get them back.
it didnt happen.
can i have some help plz?

An upgrade can not bring back lost/deleted data. That being said, what happened? How were your members deleted?

Do you have a backup of the database? If you don''t then try to ask your host about it. Most hosts make regular backups of the db in their servers.

posterize 12 Aug 2013 06:53

where the ending in .sql?


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