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I wonder if someone may ba able to help
by Happygolucky
16 Jan 2020 11:23

My site (www.spankingcontacts.co.uk) has become unreachable since a crash yesterday. If I try to access the control panel I get the first message. But the config.php file is there and is correctly annotated and when I look at the server logs I get the second batch of errors.

All help gratefully received...

Message 1
"PHP Warning: include(/var/www/vhosts/crocodileproductions.co.uk/cpcontacts/admincp/includes/config.php): failed to open stream: No such file or directory in /var/www/vhosts/crocodileproductions.co.uk/cpcontacts/admincp/includes/class_core.php on line 3361

PHP Warning: include(/var/www/vhosts/crocodileproductions.co.uk/cpcontacts/admincp/includes/config.php): failed to open stream: No such file or directory in /var/www/vhosts/crocodileproductions.co.uk/cpcontacts/admincp/includes/class_core.php on line 3361

PHP Warning: include(): Failed opening '/var/www/vhosts/crocodileproductions.co.uk/cpcontacts/admincp/includes/config.php' for inclusion (include_path='.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/crocodileproductions.co.uk/cpcontacts/admincp/includes/class_core.php on line 3361


Configuration: includes/config.php does not exist. Please fill out the data in config.php.new and rename it to config.php"






The second batch of errors shown are:

"2020-01-16 10:59:56 Warning 54.36.148.185 mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/var/www/vhosts/crocodileproductions.co.uk/cpcontacts/dbtech/status/hooks/init_startup.php' (include_path='.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/crocodileproductions.co.uk/cpcontacts/includes/init.php(357) : eval()'d code on line 28 Apache error
2020-01-16 11:00:02 Access 54.36.150.140 200 GET /member.php/17363-tailblazer HTTP/1.1 Mozilla/5.0 (compatible; AhrefsBot/6.1; +http://ahrefs.com/robot/) 874 Apache access
2020-01-16 11:00:02 Warning 54.36.150.140 mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/var/www/vhosts/crocodileproductions.co.uk/cpcontacts/dbtech/status/hooks/init_startup.php' (include_path='.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/crocodileproductions.co.uk/cpcontacts/includes/init.php(357) : eval()'d code on line 28 Apache error
2020-01-16 11:00:16 Access 46.229.168.162 200 GET /showthread.php/2238-Over-the-knee! HTTP/1.1 Mozilla/5.0 (compatible; SemrushBot/6~bl; +http://www.semrush.com/bot.html) 4.27 K Apache SSL/TLS access
2020-01-16 11:00:16 Warning 46.229.168.162 mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/var/www/vhosts/crocodileproductions.co.uk/cpcontacts/dbtech/status/hooks/init_startup.php' (include_path='.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/crocodileproductions.co.uk/cpcontacts/includes/init.php(357) : eval()'d code on line 28 Apache error
2020-01-16 11:00:20 Access 46.229.168.130 200 GET /showthread.php/8342-Mature-staffs-spanker-looking-to-warn-the-bottom-of-a-sexy-spankee-on-a-regular-basis?p=24692 HTTP/1.1 Mozilla/5.0 (compatible; SemrushBot/6~bl; +http://www.semrush.com/bot.html) 4.27 K Apache SSL/TLS access
2020-01-16 11:00:20 Warning 46.229.168.130 mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/var/www/vhosts/crocodileproductions.co.uk/cpcontacts/dbtech/status/hooks/init_startup.php' (include_path='.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/crocodileproductions.co.uk/cpcontacts/includes/init.php(357) : eval()'d code on line 28 Apache error
2020-01-16 11:00:42 Access 54.36.150.0 200 GET /search.php?search_type=1&searchthreadid=2207&contenttype=vBForum_Post HTTP/1.1 Mozilla/5.0 (compatible; AhrefsBot/6.1; +http://ahrefs.com/robot/) 874 Apache access
2020-01-16 11:00:42 Warning 54.36.150.0 mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required '/var/www/vhosts/crocodileproductions.co.uk/cpcontacts/dbtech/status/hooks/init_startup.php' (include_path='.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/crocodileproductions.co.uk/cpcontacts/includes/init.php(357) : eval()'d code on line 28"

Dave 16 Jan 2020 11:42

First one could be due to incorrect permissions on the file as well.
Second one seems that the DBTech Status & Moods (?) plugin is missing files on the server, maybe re-uploading the plugin files will fix that issue.

Happygolucky 16 Jan 2020 12:16

Thank you Dave
I've restored those files and now get

"
PHP Warning: require_once(..../dbtech/status/hooks/init_startup.php): failed to open stream: No such file or directory in ..../includes/init.php(357) : eval()'d code on line 28

Fatal error: require_once(): Failed opening required '/var/www/vhosts/crocodileproductions.co.uk/cpcontacts/admincp/dbtech/status/hooks/init_startup.php' (include_path='.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/crocodileproductions.co.uk/cpcontacts/admincp/includes/init.php(357) : eval()'d code on line 28"

But the init file there and is chmod 777

Thanks

Dave 16 Jan 2020 15:07

It's possible that the group:owner (chown) setting is not correctly set of these files.

Happygolucky 16 Jan 2020 15:13

Thanks Dave
I uploaded a fresh set of files and am now getting

"Error: Using $this when not in object context in ..../dbtech/status/hooks/init_startup.php on line 17"

Dave 16 Jan 2020 15:23

Looks like a code error in the plugin or a corrupted file, maybe it's better to just completely remove or disable the plugin for now.

Happygolucky 16 Jan 2020 15:29

Yes, could I maybe do that with a mysql query?

Dave 16 Jan 2020 15:38

Add
define('DISABLE_HOOKS', true);
to the /includes/config.php file, then login into the admincp and disable the plugin. Then remove that line again to turn back the hook system (and plugins)

Happygolucky 16 Jan 2020 15:52

Thank you So much.

That did it


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