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Please help with login issue
by Scream And Fly
19 Jun 2018 15:29

Hi all,

My site is at www.screamandfly.com. It's a VBulletin 4-based site.

Beginning this week, many users are reporting that they are needing to log in to the site every time they visit it, even with the "remember me" box checked. I had this issue myself when I left my computer idle for an hour and came back to my site, and I had to log back in again.

I'm stumped because nothing at all has changed on my site in a very long time - over a year. I've never had this issue and I'm not sure how this could begin happening with no changes made to the site.

Users are reporting this with Firefox and Chrome on desktops so far, and I've been able to reproduce it on iOS with Safari and Chrome.

I'd be extremely grateful for any insight into this. More and more site members are messaging me about the issue.

Thank you, everyone,

Shazz 20 Jun 2018 00:22

If nothing has been changed on your site, have you contacted your host

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