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Old 19 Mar 2008, 01:59
COBRAws's Avatar
COBRAws COBRAws is offline
 
Join Date: Oct 2002
Real name: Jack
Hey David, I just bought a copy of kayako a few weeks ago, I have the same scenario as you have.

We are still loading up the knowledge base and will be soon routing all questions to the helpdesk.

Right now I have a problem with smods, I dont really know how to give them "staff" access to kayako, anyway, I will get through that in a few days when I finish all the configuration
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