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  #1  
Old 06 Feb 2017, 22:01
OPD OPD is offline
 
Join Date: Oct 2016
Reset password does not work

Hello to all
I have a big problem I can not solve! I have a forum on vb 5.2.5 platform and does not work to reset user passwords!
the user requests the lost password / change password and provides a link that, unfortunately, once it enters the link is transferred on a white page completely empty!
how do I fix?

--------------- Added 06 Feb 2017 at 22:29 ---------------

http://droidsat.org/forum/reset-pass...8f50bd0e039468
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  #2  
Old 07 Feb 2017, 17:56
Lynne's Avatar
Lynne Lynne is offline
 
Join Date: Sep 2004
Real name: Lynne
Create a totally default style and set that as your site style and then see if it works.

To create a default style, create a new style with no parent:
  • Styles & Templates > Style Manager > Add New Style
  • Parent Style: No Parent Style
  • Title: Default vBulletin
  • Allow User Selection: Yes
  • Save
Set this as the default in AdminCP > Settings > Options > Styles & Languages > Set Default Style. Then go to Maintenance > Clear System Cache. It is important to set this as the site style so that when someone clicks on the password link, the site comes up in this default style and not your custom style.
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If I post some CSS and don't say where it goes, put it in the additional.css template.
I will NOT help via PM (you will be directed to post in the forums for help.)
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  #3  
Old 07 Feb 2017, 22:18
OPD OPD is offline
 
Join Date: Oct 2016
Originally Posted by Lynne View Post
Create a totally default style and set that as your site style and then see if it works.

To create a default style, create a new style with no parent:
  • Styles & Templates > Style Manager > Add New Style
  • Parent Style: No Parent Style
  • Title: Default vBulletin
  • Allow User Selection: Yes
  • Save
Set this as the default in AdminCP > Settings > Options > Styles & Languages > Set Default Style. Then go to Maintenance > Clear System Cache. It is important to set this as the site style so that when someone clicks on the password link, the site comes up in this default style and not your custom style.
we created as per your advice a new default style, but unfortunately the problem is not solved!
some idea?

http://droidsat.org/forum/reset-pass...3e99f9868d90d4
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  #4  
Old 08 Feb 2017, 17:53
Lynne's Avatar
Lynne Lynne is offline
 
Join Date: Sep 2004
Real name: Lynne
Are you getting any errors in your error_logs (if you don't know where they are, ask your host)?

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

__________________
Former vBulletin.org Staff Member

Try a search before posting for help. Many users won't, and don't, help if the question has been answered several times before.
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If I post some CSS and don't say where it goes, put it in the additional.css template.
I will NOT help via PM (you will be directed to post in the forums for help.)
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  #5  
Old 10 Feb 2017, 12:57
OPD OPD is offline
 
Join Date: Oct 2016
error_log folder forum


https://mega.nz/#!Mo1xzRAQ!BwQ4bIMd8...Yv4pV5zSliQ2ps

Do you have an idea of ​​coming Solve we?
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  #6  
Old 10 Feb 2017, 17:37
Lynne's Avatar
Lynne Lynne is offline
 
Join Date: Sep 2004
Real name: Lynne
That shows that you are missing a file:


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

So, I would suggest uploading that file and then see if you still have issues. If it doesn't, then disable your modifications as I suggested earlier.
__________________
Former vBulletin.org Staff Member

Try a search before posting for help. Many users won't, and don't, help if the question has been answered several times before.
W3Schools -
Online vBulletin Manual
If I post some CSS and don't say where it goes, put it in the additional.css template.
I will NOT help via PM (you will be directed to post in the forums for help.)
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  #7  
Old 10 Feb 2017, 21:56
OPD OPD is offline
 
Join Date: Oct 2016
I have followed all of the suggestions, but I did not understand that files should I add? comes to a missing file
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  #8  
Old 11 Feb 2017, 17:11
Lynne's Avatar
Lynne Lynne is offline
 
Join Date: Sep 2004
Real name: Lynne
The error says this file is missing:

includes/vb5/autoloader.php
__________________
Former vBulletin.org Staff Member

Try a search before posting for help. Many users won't, and don't, help if the question has been answered several times before.
W3Schools -
Online vBulletin Manual
If I post some CSS and don't say where it goes, put it in the additional.css template.
I will NOT help via PM (you will be directed to post in the forums for help.)
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  #9  
Old 11 Feb 2017, 17:44
OPD OPD is offline
 
Join Date: Oct 2016
the file is present ... I do not understand! some idea?
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