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  #1  
Old 06 Apr 2008, 18:57
aaphox aaphox is offline
 
Join Date: Oct 2006
Lost Customer Number...and more =(

Hi

I have decided it was time for me to update my forum because I'm still using version 3.6.2..

I was then asked for my customer number when trying to get into the members area. I clicked forgot customer number and it asked for the email address I used for it. I tried all the emails I could think of and it sent the customer number to one of my emails. But this email account that the customer number was sent to has not been in use for so long and now it has been removed. Is there any way I can retrieve my customer number now?

Thanks

Matt
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  #2  
Old 06 Apr 2008, 19:00
bobster65's Avatar
bobster65 bobster65 is offline
 
Join Date: Mar 2006
Real name: Bob
Originally Posted by aaphox View Post
Hi

I have decided it was time for me to update my forum because I'm still using version 3.6.2..

I was then asked for my customer number when trying to get into the members area. I clicked forgot customer number and it asked for the email address I used for it. I tried all the emails I could think of and it sent the customer number to one of my emails. But this email account that the customer number was sent to has not been in use for so long and now it has been removed. Is there any way I can retrieve my customer number now?

Thanks

Matt
Yes, but you need to be asking vbulletin.com They can help you.
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  #3  
Old 06 Apr 2008, 19:01
aaphox aaphox is offline
 
Join Date: Oct 2006
I cant send them a ticket because I need to be able to log in...

and I ned my customer number to log in.
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  #4  
Old 06 Apr 2008, 19:05
snakeair snakeair is offline
 
Join Date: Jan 2007
Originally Posted by aaphox View Post
I cant send them a ticket because I need to be able to log in...

and I ned my customer number to log in.
Use the contact us forum to get in touch with them.

http://www.vbulletin.com/contact.php

Do you have an account on the vbulletin.com forum? You could tell them about it. Check your payment record's incase they ask for proof of payment. I'm sure you'll get the number just have to work it out with vbulletin and see what you need to get.
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  #5  
Old 06 Apr 2008, 19:07
aaphox aaphox is offline
 
Join Date: Oct 2006
ohhh crap this was over a year ago... I guess I will try and see what they can do. I mean, I can tell them the paypal account I used to pay... and stuff

Thanks for your help
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  #6  
Old 06 Apr 2008, 19:11
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King Kovifor King Kovifor is offline
 
Join Date: Nov 2004
Real name: Jeremy
You must ask at vBulletin.com as no member of vBulletin.org staff can access this information. And the e-mail on your license would be the one you have on your account here.
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