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  #1  
Old 28 Feb 2012, 11:12
johnmat johnmat is offline
 
Join Date: Feb 2012
Smile Customer of VB4 but in Problem

I am owner of VB4 and in some problem. To Discuss that I need to post in vB4 General Discussions section but can't do that.
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  #2  
Old 28 Feb 2012, 11:26
Randy2 Randy2 is offline
 
Join Date: Feb 2012
To Discuss that I need to post in vB4 General Discussions section but can't do that
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  #3  
Old 28 Feb 2012, 11:48
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socialteenz socialteenz is offline
 
Join Date: May 2011
Are you "Showing up as unlicensed?"
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  #4  
Old 28 Feb 2012, 12:08
johnmat johnmat is offline
 
Join Date: Feb 2012
I have VB4 installed and configured and have a Administrator Account setup on forum but have lost the password and Email to the account. How to recover access to this account?
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  #5  
Old 28 Feb 2012, 14:19
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BirdOPrey5 BirdOPrey5 is offline
 
Join Date: Jun 2008
Real name: Joe D.
johnmat and Randy2,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.
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Note - I no longer making new VB mods, sorry.
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  #6  
Old 29 Feb 2012, 17:47
johnmat johnmat is offline
 
Join Date: Feb 2012
As I stated I have lost access to the Email registered with vBulletin.com License and don't have login details for License.
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  #7  
Old 29 Feb 2012, 18:03
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BirdOPrey5 BirdOPrey5 is offline
 
Join Date: Jun 2008
Real name: Joe D.
Then you need to contact [email protected] with as much info as you have about your license to get that straightened out first.
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Former vb.org Moderator. Retired.

@BirdOPrey5 | All Things BOP5 | Joe's Ultimate Off Topic
Note - I no longer making new VB mods, sorry.
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  #8  
Old 03 Mar 2012, 15:42
johnmat johnmat is offline
 
Join Date: Feb 2012
Originally Posted by BirdOPrey5 View Post
Then you need to contact [email protected] with as much info as you have about your license to get that straightened out first.
I am trying to contact them but they are not replying.
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  #9  
Old 03 Mar 2012, 17:22
BirdOPrey5's Avatar
BirdOPrey5 BirdOPrey5 is offline
 
Join Date: Jun 2008
Real name: Joe D.
Are you getting a ticket number when you send the email? If so what is it?

If not, what is the URL to your forum? I will look up the info and re-send your password and customer number to your email address on file.
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-Joe
Former vb.org Moderator. Retired.

@BirdOPrey5 | All Things BOP5 | Joe's Ultimate Off Topic
Note - I no longer making new VB mods, sorry.
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