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Old 11 Oct 2011, 08:14
ranz ranz is offline
 
Join Date: Dec 2005
Says Banned email when its not banned

Hello,

I have VB 4.1.2. A new member is trying to join but it says the email address have been banned. Since she is using a valid ISP email address (Bigpond) I thought it was strange. I have checked the system and there are definitely no bigpond email addresses banned. Any ideas how this user can join my site with her email address?

Thanks.
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Ranz
vb site: Bub Club | hosting on: Server World
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  #2  
Old 11 Oct 2011, 08:28
Sage Knight's Avatar
Sage Knight Sage Knight is offline
 
Join Date: Apr 2011
If you are using any "StopForumSpam" integrated plugin or any other anti-spam service, Akismet (?) and if you have the e-mail validation option ticked, spam e-mail adresses won't be able to register. Tell that member to check with his/her ISP or contact the respective anti-spam services.
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