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  #1  
Old 27 Oct 2017, 13:24
HM666's Avatar
HM666 HM666 is offline
 
Join Date: Jan 2014
Real name: Len Kaiser
Fatal Error after 4.2.5 upgrade

Hello after upgrading a site to vBulletin 4.2.5 we now have a blank white page with a fatal error.


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

The code on and around that line deals with the mbstring.


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

Any one know how to fix this? From some research I've found info about enabling the mbstring on the server. Will that fix this issue?
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  #2  
Old 27 Oct 2017, 13:59
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RichieBoy67 RichieBoy67 is offline
 
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Yeah, I am pretty certain you need that.
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  #3  
Old 27 Oct 2017, 14:00
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HM666 HM666 is offline
 
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Ok Richie that is pretty much what I thought, thanks.
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  #4  
Old 27 Oct 2017, 14:11
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RichieBoy67 RichieBoy67 is offline
 
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I believe I had the same issue when setting up my last dedicated server.

Good luck with that brother and let us know how it pans out.
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  #5  
Old 27 Oct 2017, 17:22
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Brandon Sheley Brandon Sheley is offline
 
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Have you checked your requirements, php version and settings?

https://www.vbulletin.com/forum/foru...run-on-php-7-0
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  #6  
Old 28 Oct 2017, 00:48
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TheLastSuperman TheLastSuperman is offline
 
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mbstring is not enabled off the bat (not enabled by default) you may simply need to enable it, that can be done via extensions in Easy Apache.

Reference:
http://www.php.net/manual/en/mbstring.installation.php
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  #7  
Old 28 Oct 2017, 21:00
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HM666 HM666 is offline
 
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Originally Posted by Brandon Sheley View Post
Have you checked your requirements, php version and settings?

https://www.vbulletin.com/forum/foru...run-on-php-7-0
Settings? Which settings? I checked the requirements it seems to be in order.

It seems that when the host enabled mbstring we still get the same error message. So that did not work. Any other ideas?
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  #8  
Old 28 Oct 2017, 22:47
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Brandon Sheley Brandon Sheley is offline
 
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Did they reboot apache after?

http://php.net/manual/en/mbstring.installation.php
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  #9  
Old 29 Oct 2017, 09:54
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HM666 HM666 is offline
 
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The host? I would hope they would know to do that. We had to put it back to 4.2.3 for now. After I tried to enable it I have restarted Apache several times to no avail. That is why I had the host do it because possibly I missed something in the php.ini file.
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  #10  
Old 29 Oct 2017, 13:38
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RichieBoy67 RichieBoy67 is offline
 
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You are still getting the same error? Add a phpinfo.php file so you can check yourself and see if it is enabled.

Make a file and add this code:

<?php

// Show all information, defaults to INFO_ALL
phpinfo();

?>

Then access it and it will show you your php extensions etc.
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  #11  
Old 17 Nov 2017, 19:45
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HM666 HM666 is offline
 
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Sorry for the late reply. This was never fixed just to update and the client's host is pretty crappy. The host enabled it and it still did not work. So there is no way to get it updated on this hosting environment. Long story, short I will not be working on it anymore.
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  #12  
Old 17 Nov 2017, 20:37
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RichieBoy67 RichieBoy67 is offline
 
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You verified it was enabled bro using the php info file or using php info under maintenance in the Vbulletin cpanel?
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  #13  
Old 18 Nov 2017, 11:21
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HM666 HM666 is offline
 
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Originally Posted by RichieBoy67 View Post
You verified it was enabled bro using the php info file or using php info under maintenance in the Vbulletin cpanel?
Nope, did not get a chance before the client wanted it put back.
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