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Old 07 Dec 2020, 14:53
sudhanshu sudhanshu is offline
Join Date: Dec 2020
Error when try to reset password

First problem php.log file not creating but my email.log is created. Path is set and directory is writable.

Second issue:
When user try to reset password he gets email but gets the "Invalid server response" as alert.

How to fix this ? Any help or steps are appreciated.

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Old 07 Dec 2020, 15:19
yilmaz's Avatar
yilmaz yilmaz is offline
Join Date: Sep 2004
An installed product might be preventing this process.
Disable Hook System

Try to reset the password again.
If it is successful, you should disable it one by one and try to find out which product.
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