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Email Reminder for inactive users Details »
Email Reminder for inactive users
Mod Version: 2.2.1, by TalkVirginia (Coder) TalkVirginia is offline
Developer Last Online: Mar 2013 I like it Show Printable Version Email this Page

vB Version: 4.x.x Rating: (100 votes - 4.75 average) Installs: 1207
Released: 05 Mar 2010 Last Update: 06 Jun 2011 Downloads: 5774
Not Supported DB Changes Uses Plugins Additional Files Re-usable Code Translations  

AS OF MARCH 16TH 2013 - THIS ADDON IS NO LONGER BEING UPDATED DUE TO INSUFFICIENT TIME AVAILABLE. THANK YOU ALL FOR USING THIS ADDON AND FOR YOUR SUPPORT. IF YOU OR YOU KNOW OF ANYONE THAT WOULD BE ABLE TO PICK UP WHERE I LEFT OFF ON THIS ADDON, PLEASE DO SO. I'M RELEASING THIS ADDON TO THE VBULLETIN COMMUNITY TO UPDATE AS NEEDED.
=========================================================

What does it do?
=====================================
This mod will send out reminder emails to inactive members to encourage them to come back to your site.

I also want to give full credit and thanks to the developers of the previous versions from which this was derived:
technom8t (Email reminder for inactive users 1.0.0)
C Braithwaite and djbaxter (Email reminder for inactive users v1.2.7)
robertjandreu (Email reminder for inactive users 1.1.3)

*** See Updates section below for new feature list per release. ***

IF YOU HAVE QUESTIONS OR PROBLEMS WITH THE ADDON, PLEASE LET ME KNOW.

PLEASE DON'T FORGET TO CLICK THE INSTALLED LINK!! THANK YOU!!

Features
=====================================
* Turn product on/off.
* Set the number of days a user can be away from your site before being considered inactive. (Default: 30 days)
* Send reminder emails once and once only during any inactive period. (Default: Off)
* Edit maximum number of reminder emails sent totally.
* Set how often an reminder email is sent during an inactive period .
* Set reminder email format - TEXT or HTML.
* Set the reminder email subject. (phrased) (site must be placed in debug mode currently to edit, not translate)
* Set the reminder email body. (phrased) (site must be placed in debug mode currently to edit, not translate)
* Set the usergroups to be sent a reminder email.
* Set userids to exclude.
* Log inactive users that have been sent a reminder.

Install Instructions
--------------------------
This was written specifically for VB4. The VB3.8.x version is here.

IMPORTANT BEFORE YOU INSTALL, IF YOU HAVE A PREVIOUS VERSION INSTALLED I STRONGLY RECOMMEND THAT YOU BACK UP YOUR
CUSTOM REMINDER MESSAGE SUBJECT AND MESSAGE BODY THIS MOD WILL OVER WRITE THEM. ALSO, IN VERSION 2.x, REMINDER
MESSAGE CONTENTS HAS BEEN MOVED TO USING VBPHRASES. LOOK IN THE INSTALL.TXT FILE WITH THIS UPLOAD FOR A LIST OF
PHRASES USED IN THIS MOD.

1. Back up Custom Reminder Email Phrases that you have made.
2. Upload file in the upload folder to the forums folder on your server.
3. In your AdminCP:
a. If you've installed an older version of this mod prior to 1.1.4 you must uninstall it first as well as remove the files that came with it. I can not stress this enough.
b. Go to Plugs & Products -> Product Manager -> Add New Product.
c. Import the product xml from the zip file. (make sure to use overwrite)
4. The mod is disabled by default on install so you will need to enable it. Go to Vbulletin "Settings" -> Options -> Inactivity Reminder Emails.
5. Settings and the inactivity log viewer are also available on the left menu just above the users settings group.

History Log
=======================================
Update 2.2.1
* NEW : New plugin resets inactive members when they return to site.
* FIX : UserID field in inactivity log was showing 0, and UserID was not being added to the optout url.

UpDate 2.2.0
* CHANGE : Inactivity is now based on members Last Activity Date.
* ADD : Exporting the following additional values which can be used in reminder email templates. Check readme.txt in zip file for list of place holders.

Update 2.1.5
* CHANGE : Mod no longer has the option of adding a footer credit to the end of your website.
* CHANGE : Mod no longer has the option of adding a footer credit to outgoing emails.
* CHANGE : New Reminder Optout: Currently this is only accessable from emails being sent out.

Note: Please let members know that they may receive one more email at which time they can choose to optout/unsubscribe by clicking on the embedded link or copying/paste it into
their browser.

* FIX : Reminders were still being sent out incorrectly. I believe this is now fixed finally.
* FIX : Issues when emails were sent out had the incorrect "From" address and listed the host domain name. This should be resolved now.
* FIX : Issue regarding special characters in the usernames being added to the database has been resolve.
* NEW: New data fields have been implimented for keeping track of when reminders are sent out and how many a member has received. If you have a had this mod installed since version 1.1.4, it will look for those fields and rename them so you do not loose previous data in those fields, otherwise new fields will be added.
* NEW: I've added the ability to turn off the admin report. In this version, if it is enabled, you may receive 2 reports. One report for members that have never received a reminder and one for members who haven't received a reminder since the last reminder based on the frequencey setting in the mod settings screen.
* NEW: Reminder's sender and email address are correctly determined now. Should now reflect site name with the webmasteremail address as the reply to.
* CHANGE :Translations for 2.1.1 may not work for versions after since some templates and phrases have been removed.

Update 2.1.1 (6/24/2010) - German Translation - (Thanks Semmi)
Thanks to Semmi for translating the Admin menu, Phrases and Reminder Phrase Templates to German.

Update 2.1.1 (3/30/2010) - Bug Fix
* FIX - Removed extra where clause in query where scheduled task script was performing an update when inactive reminders where based on last post count.
* FIX - Email Phrase Templates - Changed $bburl variable to $forumurl to correct a broken unsubscribe link.
* NEW - Includes tool to reset the date and count of reminder emails that were previously sent to users. This tool is mainly for testing purposes.

Update 2.1.0 (3/26/2010) - Bug Fixs and some new features
* Edit number of emails send totally
* Choose whether inactivity is based on members "Last Post" or their "Last Activity"
* Keep a log of all inactive users contacted
* Opt-Out Feature for members - Include an opt-out link in reminder email. (Thanks to Gene Steinberg)
* Added a link to the bottom of the default email template phrases that members can use to unsubscribe from reminder emails.

Update 2.0.1 (03/15/2010 9:00pm) - Bug Fix
* FIX - Issue related to processing users in a batch configuration. Mod was checking for a field length greater than zero instead of a numeric value greater than zero.

Update 2.0.0 (03/15/2010) - Complete rewrite of mod
* NEW - Can specify number of users to process during nightly scheduled task.
* NEW - Send reminder emails in either text or html format.
* NEW - Email subject and message body uses vb phrase templates. I've included sample content in email phrase templates so all you need to is customize as desired.

Update 1.1.4 (03/05/2010) - Initial release for vBulletin 4.x
* FIX - Would continue to send out email more often than specified intervals due to incorrect setting in cron job.
* NEW - Exclude userids from processing.


IF YOU HAVE QUESTIONS OR PROBLEMS WITH THE ADDON, PLEASE LET ME KNOW. THOSE THAT HAVE NOT INDICATED THE MOD IS INSTALLED WILL BE A LOWER PRIORITY.

PLEASE DON'T FORGET TO CLICK THE INSTALLED LINK!! THANK YOU!!

PLEASE DON'T FORGET TO NOMINATE.

If you like this mod and it has helped your site, and would like to see more features added, please consider donating.
Your support is very much appreciated! Thank you - Thank you

Download Now

Only licensed members can download files, Click Here for more information.

Screenshots

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  • This modification may not be copied, reproduced or published elsewhere without author's permission.
Similar Mod
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Mini Mods Email reminder for inactive users 1.1.3 robertjandreu vBulletin 3.7 Add-ons 184 31 Jul 2012 17:45
Mini Mods Email reminder for inactive users technom8t vBulletin 3.6 Add-ons 27 07 May 2008 02:59

  #421  
Old 30 May 2011, 14:31
barmen_1982 barmen_1982 is offline
 
Join Date: Dec 2009
Thank you master
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  #422  
Old 30 May 2011, 15:11
Charlie98902 Charlie98902 is offline
 
Join Date: Dec 2006
I'm getting this error after uploading all the files then I install the product:


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

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  #423  
Old 30 May 2011, 15:20
Charlie98902 Charlie98902 is offline
 
Join Date: Dec 2006
nevermind I forgot one file.
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  #424  
Old 31 May 2011, 04:13
Alan_SP's Avatar
Alan_SP Alan_SP is offline
 
Join Date: Nov 2009
Originally Posted by TalkVirginia View Post
You have the option to set the mod to send either a single reminder or if you want, you can send multiple reminders. There is also the option to set a maximum limit of reminders. For instance, you only want to send 20 reminders, and they member will not receive anymore after they get the 20th reminder. If the member becomes active, the mod will not reset the reminder count. In addition to this, the inactivity grace period or how long should a member be away from your site to be considered inactive? Some say 30 days, others say 60 days, or maybe 90 days. To completment this setting as I've mentioned in other posts the setting to define how often an member will receive a reminder after they have become inactive.

Does this answer your question?
Ok, you confirmed what I thought you said previously.

Is it possible that you program your mod that if members become active that resets reminder count completely for him?

For example, if I set sending only one mail after 30 days of inactivity, member might get back and after some time again become inactive. But, with mod made this way, second time he becomes inactive he wouldn't receive any reminder emails. This isn't good in my opinion.

I think that every inactivity period should be considered separate from all others inactivity periods and treated as such.

You have it now programmed as only one inactivity period that could be interrupted with periods of activity. And this restricts how we can use this mod very much.

If I want to send 20 reminders, I want to send 20 reminders for every inactivity period my users make, not in total for this user.
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  #425  
Old 01 Jun 2011, 02:26
TalkVirginia's Avatar
TalkVirginia TalkVirginia is offline
 
Join Date: Oct 2008
Real name: Jim
Originally Posted by Alan_SP View Post
Ok, you confirmed what I thought you said previously.

Is it possible that you program your mod that if members become active that resets reminder count completely for him?

For example, if I set sending only one mail after 30 days of inactivity, member might get back and after some time again become inactive. But, with mod made this way, second time he becomes inactive he wouldn't receive any reminder emails. This isn't good in my opinion.

I think that every inactivity period should be considered separate from all others inactivity periods and treated as such.

You have it now programmed as only one inactivity period that could be interrupted with periods of activity. And this restricts how we can use this mod very much.

If I want to send 20 reminders, I want to send 20 reminders for every inactivity period my users make, not in total for this user.
Agreed. Thank you for pointing this out and suggesting the change. I'll look into this.
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vb4.x Email Reminders for Inactive Users, Add Mass Child Forums for vb3.8.6 & vb4.1.2
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  #426  
Old 01 Jun 2011, 02:55
CharlieDelta CharlieDelta is offline
 
Join Date: Apr 2010
Originally Posted by Alan_SP View Post
I think that every inactivity period should be considered separate from all others inactivity periods and treated as such.

If I want to send 20 reminders, I want to send 20 reminders for every inactivity period my users make, not in total for this user.
This is a must for me as well. We often have users come back upon their first inactive email and then become inactive again.
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  #427  
Old 02 Jun 2011, 03:02
Alan_SP's Avatar
Alan_SP Alan_SP is offline
 
Join Date: Nov 2009
Originally Posted by TalkVirginia View Post
Agreed. Thank you for pointing this out and suggesting the change. I'll look into this.
Thanks.
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  #428  
Old 02 Jun 2011, 12:25
TalkVirginia's Avatar
TalkVirginia TalkVirginia is offline
 
Join Date: Oct 2008
Real name: Jim
Originally Posted by TalkVirginia View Post
Agreed. Thank you for pointing this out and suggesting the change. I'll look into this.
Originally Posted by CharlieDelta View Post
This is a must for me as well. We often have users come back upon their first inactive email and then become inactive again.
Ok here is a new plugin. It will reset returning inactive members.

1. In your admincp, go to Plugins and Products -> Download/Upload Plugins
2. Scroll to the bottom of the main screen and browse for this plugin after saving it to your hard drive.
3. click Import

Done!

This will reset the reminder mail date and reminder mail count to zero when a returning member logs in.

Let me know if you have any questions or issues. I'll update the zip file as soon as I can.

Thanks
Attached Files
File Type: xml plugin-remindermail.xml (677 Bytes, 5 views)
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vb4.x Email Reminders for Inactive Users, Add Mass Child Forums for vb3.8.6 & vb4.1.2
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  #429  
Old 02 Jun 2011, 16:23
CharlieDelta CharlieDelta is offline
 
Join Date: Apr 2010
Originally Posted by TalkVirginia View Post
Ok here is a new plugin. It will reset returning inactive members.

1. In your admincp, go to Plugins and Products -> Download/Upload Plugins
2. Scroll to the bottom of the main screen and browse for this plugin after saving it to your hard drive.
3. click Import

Done!

This will reset the reminder mail date and reminder mail count to zero when a returning member logs in.

Let me know if you have any questions or issues. I'll update the zip file as soon as I can.

Thanks
Thanks Jim.
Great work as always.
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  #430  
Old 03 Jun 2011, 14:15
cbiweb cbiweb is offline
 
Join Date: May 2004
Could someone please answer my question in post #396?
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  #431  
Old 03 Jun 2011, 17:05
TalkVirginia's Avatar
TalkVirginia TalkVirginia is offline
 
Join Date: Oct 2008
Real name: Jim
Originally Posted by cbiweb View Post
Could someone please answer my question in post #396?
Hi cbi,

My apologies for missing your post. If I may ask, what version of vb are you using?

Both 3.8.x and 4.x.x versions are very similar in code however the difference is in how templates are rendered. I've also fixed some bugs in the mod so I would recommend updating to the current release if you haven't already.

Things to check on test accounts:
All inactivity now is based on last activity of the member.
Make sure they are able to receive emails from the administrator.

What I did when creating a test account is set the join date to like 1/01/2000
and last activity to 1/01/2005. Again, make sure the test account is set to accept emails from the administrators, then manually run the cron task. I'm pretty sure I have the criteria locked down and working at this point if you're using the current recent. Check the recent posts I've made since there are a few patches though and an additional plugin to reset inactive members when they return.

Try that and let me know if you have any more issues or questions.
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  #432  
Old 04 Jun 2011, 00:04
Stefan118 Stefan118 is offline
 
Join Date: Dec 2010
Thank you for the update!

I hope it is working, the upload was very fast, and i couldn't see what happend

I will test it tomorrow.
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  #433  
Old 04 Jun 2011, 17:33
fwulfers fwulfers is offline
 
Join Date: Aug 2010
Real name: Frank Wulfers
Originally Posted by Gene Steinberg View Post
For example, the Unsubscribe feature appears to be non-functional.

For example, I got this letter today from one of our forum members:

That member isn't the only one. When will there be a fix?
I am having the same issue and get this message when I click on the Unsubscribe link in the email:
Our records indicate that your subscription to our mailing list has already been cancelled. Please contact an Administrator if you believe you've reached this message in error.
It seems the User ID is missing in the Unsubscribe link in the email. Could that be the problem?

http://mysite.com/optout-reminders.php?u=&e=email@mysite.com

When I view the reports in the inactivity log, ID for all users is showing up as 0.

This is an awesome mod but the Unsubscribe feature needs to work.
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  #434  
Old 04 Jun 2011, 18:50
TalkVirginia's Avatar
TalkVirginia TalkVirginia is offline
 
Join Date: Oct 2008
Real name: Jim
Originally Posted by fwulfers View Post
I am having the same issue and get this message when I click on the Unsubscribe link in the email:


It seems the User ID is missing in the Unsubscribe link in the email. Could that be the problem?

http://mysite.com/optout-reminders.p...ail@mysite.com

When I view the reports in the inactivity log, ID for all users is showing up as 0.

This is an awesome mod but the Unsubscribe feature needs to work.
hmm, I thought I fixed this. I'll check the current zip otherwise I'll post a patch and update the zip.
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vb4.x Email Reminders for Inactive Users, Add Mass Child Forums for vb3.8.6 & vb4.1.2
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  #435  
Old 04 Jun 2011, 20:48
TalkVirginia's Avatar
TalkVirginia TalkVirginia is offline
 
Join Date: Oct 2008
Real name: Jim
The zip file is now updated with the correct files and new plugin to reset inactive members.
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