[deen1982]

Hello all,

We recently started getting login problem in our board. Even if the user gets logged in, they get logged out randomly when they navigate.

To put more detail, here it is:

Step1: User fills credentials and clicks "Log in"
Step 2: User gets redirecting screen with message, "Redirecting.. Thank you for logging in, user"
Step 3: Forum returns to login page again.

I browsed through possible solutions and nothing worked out.
Here is the most suggested solution:
settings- options- Cookies and HTTP Header Options :
Session Timeout = 1200
Path to save cookies = '/'
Cookie Domain= (blank) or ".domainname.com" (tried both, didn't work)

[PS: changing skin from Zen Heat to Default lets user inside the board, but again logs out while navigating through forum]

This login loop is infinite and user traffic is drastically falling, any help is much appreciated.

[Dave]

This also happens with all of your plugins disabled?

[deen1982]

Originally Posted by Dave

This also happens with all of your plugins disabled?

Yes I have disabled every plug-in, cleared browser cookies and tried again. Even then I get the same issue .

[Seven Skins]

You car try this...

1 - redirect all users to your domain with or without www .. using .htaccess

Block Disabled:      (Update License Status)
Suspended or Unlicensed Members Cannot View Code.

2 - Set this settings like below.







3 - Change cookie prefix via config.sys file.





.

[deen1982]

Originally Posted by Seven Skins

You car try this...

1 - redirect all users to your domain with or without www .. using .htaccess

Block Disabled:      (Update License Status)
Suspended or Unlicensed Members Cannot View Code.

.

First of all, thank you for a detailed reply seven skins.
there are so many .htaccess , which one should i edit?
For now I am going to backup and edit ".htaccess-b" found in /public_html/
http://www.grantimage.com/images.php/i3657_doubt.png

[RichieBoy67]

It is .htaccess in your public_html directory.

public_html/.htaccess

[Lynne]

Did you make sure to clear your cookies and browser cache after changing the settings and then trying to login again?

Try using the default style, set your cookie domain properly (to ".domainname.com"), then clear your browser cookies and cache and then login and see if the site works correctly.

[deen1982]

Originally Posted by RichieBoy67

It is .htaccess in your public_html directory.

public_html/.htaccess

I have edited that file only. no improvements

--------------- Added 06 Oct 2016 at 09:37 ---------------

Originally Posted by Lynne

Did you make sure to clear your cookies and browser cache after changing the settings and then trying to login again?

Try using the default style, set your cookie domain properly (to ".domainname.com"), then clear your browser cookies and cache and then login and see if the site works correctly.

changed style to "default" skin from AdminCp, set cookie domain to ".domainname.com" , cleared complete data in broswer from beginning of time, even then didn't work :-/

--------------- Added 06 Oct 2016 at 09:44 ---------------

This issue started all of a sudden without any site level modifications from my side. Will there be something to do with hosting service provider?

[Seven Skins]

You have to do all three steps I mentioned then it may work.

[Lynne]

Have you asked your hosting provider if they changed anything on the server at about the time that this problem started?

[deen1982]

Originally Posted by Lynne

Have you asked your hosting provider if they changed anything on the server at about the time that this problem started?

we asked hosting people to check from their side. They have reset all plugins, now the login loop is fixed. But, we are unable to open Sub-Forums.

It gives error,

"Fatal error: Call to a member function parse_bbcode() on a non-object in /home/forumname/public_html/includes/functions_forumdisplay.php on line 176"

When we open threads from "recent post" or a link, it's working fine. Only when we click the subforum, we get error.

what does it mean? Any help?

[Lynne]

You are running vB4.1.7 on a server with PHP5.4. That isn't going to work. You either need to go back to PHP5.3 or you need to upgrade to vB4.2.2 (or vB4.2.3).