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  #1  
Old 25 Mar 2017, 15:57
FSG FSG is offline
 
Join Date: Sep 2013
Our forum got a 500 error

So I was going to install a plugin for spambots, I got the xml from a close friend.
It's called Spam Assassin, after I installed that one, my forum is not accesable.

I've been struggling with this issue for the past three hours now.
I am actually about to reinstall the whole forum, but I don't feel like doing it due to our rulebooks and everything.
Can someone please help me with the issue?
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  #2  
Old 25 Mar 2017, 16:00
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MarkFL MarkFL is offline
 
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Real name: Mark
Were there any additional files included with the product that need to be uploaded to your server, and if so, did you upload them to the correct place?
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  #3  
Old 25 Mar 2017, 16:27
FSG FSG is offline
 
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Originally Posted by MarkFL View Post
Were there any additional files included with the product that need to be uploaded to your server, and if so, did you upload them to the correct place?
Yeah I did upload them, but after the error I removed them.
Want me to reupload them?
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  #4  
Old 25 Mar 2017, 16:40
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MarkFL MarkFL is offline
 
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Real name: Mark
Well, those files need to be there for the product to work properly, but I don't know if they need to be there in order for the forum to function with the product installed...I'm not familiar with this product.

Are you certain you uploaded the additional files to the correct place?

If all else fails, you can disable your plugins by adding the following line to your config.php file directly below the opening <?php tag:


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

Then you can go into your AdminCP and disable the offending product. Once done, then comment out the line you added:


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

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  #5  
Old 25 Mar 2017, 18:22
FSG FSG is offline
 
Join Date: Sep 2013
Originally Posted by MarkFL View Post
Well, those files need to be there for the product to work properly, but I don't know if they need to be there in order for the forum to function with the product installed...I'm not familiar with this product.

Are you certain you uploaded the additional files to the correct place?

If all else fails, you can disable your plugins by adding the following line to your config.php file directly below the opening <?php tag:


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

Then you can go into your AdminCP and disable the offending product. Once done, then comment out the line you added:


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.
Where is the config.php located again?
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  #6  
Old 25 Mar 2017, 18:26
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Max Taxable Max Taxable is offline
 
Join Date: Feb 2011
Originally Posted by FSG View Post
[CENTER]So I was going to install a plugin for spambots, I got the xml from a close friend.
It's called Spam Assassin
Is it this?

http://www.vbulletin.org/forum/showthread.php?t=315768
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  #7  
Old 25 Mar 2017, 18:28
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MarkFL MarkFL is offline
 
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Real name: Mark
Originally Posted by FSG View Post
Where is the config.php located again?
It will be in your "includes" folder.
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  #8  
Old 25 Mar 2017, 18:49
FSG FSG is offline
 
Join Date: Sep 2013
Originally Posted by MarkFL View Post
It will be in your "includes" folder.
Thank you!
Originally Posted by Max Taxable View Post
Yes sir.

--------------- Added 25 Mar 2017 at 20:46 ---------------

Fixed it, the error was with the xml that uploaded it was corrupted.
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