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Old 09 Nov 2010, 09:29
kenorb kenorb is offline
 
Join Date: Nov 2010
WSOD when going to Advanced mode

I'm not a forum admin, but I'd like to report the bug as the end user, which has the problem with forum.
I'm using one of the forum, and when I'm trying to edit my own post in Advance mode and trying to refresh the page, I see White Screen of Death.
It's normal behavior?
It should just redirect me somewhere?
See: http://forums.freebsd.org/showthread.php?t=19142

This could be related:
http://forum.tcgplayer.com/archive/i.../t-236225.html

http://forums.freebsd.org/
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Is there any way that this bug could be fixed? Or already it is?
Can you point me to the bug report, that I can send to this forum admin to do the upgrade?
It's quite annoying.
  #2  
Old 09 Nov 2010, 17:37
BirdOPrey5's Avatar
BirdOPrey5 BirdOPrey5 is offline
 
Join Date: Jun 2008
Real name: Joe D.
Following your instructions:

Reproducible steps:
1. Edit your own post.
2. Click on 'Go Advanced'.
3.
On Firefox/Chrome: Press F6 and Enter.
On Opera: Press F8 and Enter.

You should see WSOD.
It shouldn't do redirect, or something?
I reproduce the issue on my 3.8.6 forum... and my 4.0.8 test forum...

Both of these are the newest versions available for their respective branches so there is no upgrade available to "fix" this.

The VB 3.8 line only has 1 small update planned and it's already in beta testing so this will NEVER be corrected on 3.8... As for 4.0.x there are hundreds of real bugs I'm sure will take priority... If the license holder wants he could login to vbulletin.com and report the bug but the reality is it probably will never be addressed because this doesn't interfere with the normal operation of the forum... I'm not even sure it is a bug... what should it do? Why would anyone refresh an advanced edit page? it just doesn't make any sense.

But you are right, on VB 3.6 series it does reload the page, not go to a white screen.
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  #3  
Old 09 Nov 2010, 18:10
Paul M's Avatar
Paul M Paul M is offline
 
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Real name: Paul M
kenorb,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.
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  #4  
Old 09 Nov 2010, 18:14
BirdOPrey5's Avatar
BirdOPrey5 BirdOPrey5 is offline
 
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Originally Posted by Paul M View Post
kenorb,

You are currently showing up as unlicensed....
He clearly says he is not the licensed user in his post, he is an end user.
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Former vb.org Moderator. Retired.

@BirdOPrey5 | All Things BOP5 | Joe's Ultimate Off Topic
Note - I no longer making new VB mods, sorry.
  #5  
Old 09 Nov 2010, 18:19
Paul M's Avatar
Paul M Paul M is offline
 
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Real name: Paul M
Not really sure what you point is - as the message says ;

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click
If you already knew, not sure why you responded. This is not even a support forum.

Anyway, it seems I forgot to close this thread as well, so corrected now.
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  #6  
Old 11 Nov 2010, 05:19
Marco van Herwaarden Marco van Herwaarden is offline
 
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If you have a problem as an end-user with a vBulletin powered forum, please contact the site owner or administrator and inform them of the issue. They should be able to forward the issue to vBulletin support.
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