Register Members List Search Today's Posts Mark Forums Read

Reply
 
Thread Tools
  #1  
Old 07 Jun 2022, 18:34
RichieBoy67's Avatar
RichieBoy67 RichieBoy67 is offline
 
Join Date: Apr 2004
Real name: Richie
Error when doing email test

This client has been with me for years and all of sudden email stopped sending. She is using an outlook smpt. Doing the diagnostic got this error..

PHP User Warning: 421 Authorization to the SMTP server failed in ..../includes/class_mail.php on line 715

Is this just an authentication error with their username or password? They are saying they haven't changed it.

Thanks
__________________

Let us take care of your forum, seo, seo reports, maintenance, what ever you need. Need local seo? What about Dumpster Rental SEO?
Reply With Quote
  #2  
Old 12 Jun 2022, 14:59
snakes1100 snakes1100 is offline
 
Join Date: Dec 2001
Real name: Anthony
Without looking at the server logs, thats hard to say what the issue is.

It could be as simple as resetting their password.

It could be a connection issue.
Reply With Quote
  #3  
Old 30 Jun 2022, 09:47
TheLastSuperman's Avatar
TheLastSuperman TheLastSuperman is offline
 
Join Date: Sep 2008
Real name: Michael Miller Jr
Cool

Originally Posted by RichieBoy67 View Post
This client has been with me for years and all of sudden email stopped sending. She is using an outlook smpt. Doing the diagnostic got this error..

PHP User Warning: 421 Authorization to the SMTP server failed in ..../includes/class_mail.php on line 715

Is this just an authentication error with their username or password? They are saying they haven't changed it.

Thanks
Always remember to check your server error_logs, if this is still an issue, you can try the changes mentioned here in post #2:
https://forum.vbulletin.com/forum/vb...60-tls-support
__________________
Daddy Does Dios and Figs!

Search - Use the search feature to find similar issues/answers.
Information - Include screenshots, copy/pasted error codes, url etc.
Fixed - Please return to your thread/post and let us know how it was fixed!
Thanks - For participating! Click the "Like" on a post if someone helped you!
Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


New To Site? Need Help?

All times are GMT. The time now is 04:47.

Layout Options | Width: Wide Color: