Register Members List Search Today's Posts Mark Forums Read

Reply
 
Thread Tools
  #1  
Old 27 Jan 2016, 02:05
NSanityHD's Avatar
NSanityHD NSanityHD is offline
 
Join Date: Nov 2014
Location: Cambridge, England
Real name: Kyle F
User CP is broken? (Blank pages)

Hello.

For some reason when I try to select any setting within the User CP every option appears to be broken. It just opens up a blank white page on every setting. (Set avatar, change profile information, signature, email and password, etc). What could be causing this?

*vBulletin 3.8.9


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

Attached Images
File Type: jpg ss (2016-01-27 at 03.02.56).jpg (42.4 KB, 10 views)
Reply With Quote
  #2  
Old 27 Jan 2016, 02:33
Dave Dave is offline
 
Join Date: Jun 2010
Does it also happen when you disable all installed plugins?
If that's the case, try re-uploading a fresh profile.php file of the vBulletin upload folder.
Reply With Quote
  #3  
Old 27 Jan 2016, 02:40
NSanityHD's Avatar
NSanityHD NSanityHD is offline
 
Join Date: Nov 2014
Location: Cambridge, England
Real name: Kyle F
Originally Posted by Dave View Post
Does it also happen when you disable all installed plugins?
If that's the case, try re-uploading a fresh profile.php file of the vBulletin upload folder.
Thank you for your quick response, Dave!

I have disabled all products/plugins/hacks/mods but the issue still remains. I'll try to reupload fresh files but as far as I'm aware they are fresh files as I upgraded to 3.8.9 from 3.8.7.
Reply With Quote
  #4  
Old 27 Jan 2016, 02:58
RichieBoy67's Avatar
RichieBoy67 RichieBoy67 is offline
 
Join Date: Apr 2004
Real name: Richie
Was your php updated? What version of php do you have?

How did you disable the plug ins?

Add this to the top of your includes/config.php:


Block Disabled:      (Update License Status)  
Suspended or Unlicensed Members Cannot View Code.

__________________

Let us take care of your forum, seo, seo reports, maintenance, what ever you need.

Reply With Quote
  #5  
Old 28 Jan 2016, 09:55
NSanityHD's Avatar
NSanityHD NSanityHD is offline
 
Join Date: Nov 2014
Location: Cambridge, England
Real name: Kyle F
I have tried this but no help. I have opened a ticket in the Members Area on vB.com.
Reply With Quote
  #6  
Old 28 Jan 2016, 11:39
RichieBoy67's Avatar
RichieBoy67 RichieBoy67 is offline
 
Join Date: Apr 2004
Real name: Richie
This just happened when you upgraded or did it just happen out of the blue?
__________________

Let us take care of your forum, seo, seo reports, maintenance, what ever you need.

Reply With Quote
  #7  
Old 28 Jan 2016, 12:24
NSanityHD's Avatar
NSanityHD NSanityHD is offline
 
Join Date: Nov 2014
Location: Cambridge, England
Real name: Kyle F
Originally Posted by RichieBoy67 View Post
This just happened when you upgraded or did it just happen out of the blue?
It happened after upgrading, however the issue is now resolved.

Thank you all so much for your time and responses!
Reply With Quote
  #8  
Old 28 Jan 2016, 12:33
RichieBoy67's Avatar
RichieBoy67 RichieBoy67 is offline
 
Join Date: Apr 2004
Real name: Richie
Would you mind please posting your solution because it may help others?
__________________

Let us take care of your forum, seo, seo reports, maintenance, what ever you need.

Reply With Quote
  #9  
Old 28 Jan 2016, 12:36
NSanityHD's Avatar
NSanityHD NSanityHD is offline
 
Join Date: Nov 2014
Location: Cambridge, England
Real name: Kyle F
Originally Posted by RichieBoy67 View Post
Would you mind please posting your solution because it may help others?
I would love to however I didn't resolve it myself. I had to made a ticket to vBulletin support via the Members Area and Trevor resolved it for me.

My apologies.
Reply With Quote
Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
If forum description is blank, don't show blank line in forum display Darth Cow vBulletin 2.x Full Releases 3 31 Jul 2002 20:10



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


New To Site? Need Help?

All times are GMT. The time now is 15:56.

Layout Options | Width: Wide Color: